Help the helpers

Cast of the TV series Pan Am
Cast of the TV series Pan Am

There’s a lot of discussion on travel blogs about the comfort factor of passengers, so I was struck by a discussion on the Quora website that began with the question:  “What are some ways to make a flight attendant’s trip more pleasant?

We may think that the women and men in uniform are solely there to serve us food and pour us drinks, but the reality is that that have an important part to play in the operation of the aircraft, and they are highly trained to protect our health and safety. And let’s face it, we really don’t want to be in a position to see them put that safety training into action.

The answers varied, and many of them are worth repeating:

Gigi J Wolf suggested: “Everyone could stay home that day. But that wouldn’t be very lucrative for the airline.”

Her more practical suggestions included acts of common courtesy (which seem to disappear when some people go flying): not constantly pushing the call button, not blocking the aisles, follow regulations (such as turning off mobile devices when asked) and be polite.

Nuralia  Mazlan also emphasised politeness and following the rules. Those seatbelts are there for a reason, she says. Also: use the rest room before the food service begins, and take out your earphones when talking to the crew.

Others stressed the necessity to pay attention during the safety announcements (or at least shut up so others can hear them), not to push your way on or off the aircraft, and to obey the rules about the overhead lockers.

It’s really not too much to ask. After all, we’re all entitled to a pleasant flight.

Update: Of course, there’s always the occasional flipside, where the aircrew don’t respect you.

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