Some of my Australian friends are big critics of our national airline, Qantas. I can honestly say that I’ve never had a problem with the Flying Kangaroo, either on the ground or in the air. Well, until a few days ago, I could say that.
It seemed like a simple thing to book a Frequent Flyer classic rewards flight from Dubai to London. I wanted a business class seat on May 6 (that’s today as I write this). Continue reading Frequent frustration