Tag: frequent flyer

Up, up and away … this time I’m off to Taipei

For reasons that will become clearer in future posts, I have to be in Bangkok by the last week of this month.

(cathaypacific.com)

I checked my Qantas frequent flyer points* with the view to making a direct flight from Brisbane. But I discovered that for about the same number of points I could go first to somewhere I’d never been before — and I’m always up for that.

Continue reading Up, up and away … this time I’m off to Taipei

Ghosts in the machine

I’ve been having to-and-fro conversations with Qantas’s social media team and other interested parties since I wrote this piece about my Frequent Flyer points.

qantas747Basically, my complaint was — and is — about phantom availability: reward seats that show up on the Qantas web page but have actually already been booked by somebody else.

Continue reading Ghosts in the machine