A while ago I used to review bars for a newspaper — somebody had to do it — and I still remember one venue where I got particularly annoyed about the standard of customer service.
Actually, it wasn’t the customer service, it was the self-serving attitude of the bar staff that got to me.
An older colleague and I went to this Brisbane city pub for lunch. There were only two other customers — two men who seemed to be in their 70s, who were watching horse-racing on the television.
Continue reading What to do when your server is self-serving